Privacy Policy

Your privacy is important to us. Green Dream is committed to protecting your personal data and ensuring transparency in its processing. This Privacy Policy explains how we collect, use and protect your information.

1. Data Controller

The entity responsible for processing your personal data is:
Green Dream
Email: info@greendream.pt
Telephone: +351 917 528 580
Address: São João da Madeira

2. Data Collected and Purpose

Green Dream may collect the following personal data for different purposes:

  • Name and contact (telephone and email): To process orders, respond to requests for information and provide customer support.

  • Postal address: For sending products and invoicing.

  • Payment data: To process transactions securely.

  • Browsing data (cookies and IP): To improve the website experience and for statistical and marketing purposes.

3. How do we collect data?

Your data may be collected through:

  • Forms on the website (e.g. registration, purchases, newsletter subscription);

  • Direct contact via email or telephone;

  • Navigation on the website, through the use of cookies and similar technologies.

4. Sharing Data with Third Parties

Your personal data may be shared with:

  • Logistics companies for sending parcels;

  • Banks to process payments;

  • Digital marketing and traffic analysis services (e.g. Google Analytics).
    We never sell your data to third parties.

5. Data Security and Storage

Green Dream implements security measures to protect your data from unauthorized access, misuse or disclosure. The data is stored on secure servers and is only accessible to authorized employees.

6. User rights

You are entitled to:

  • Access, correct or delete your personal data;

  • Withdraw your consent to data processing;

  • Request the portability of your data;

  • File a complaint with the National Data Protection Commission (CNPD).

7. Data Retention Policy

Your data will only be kept for the period necessary to fulfill the purposes for which it was collected or as required by law.

8. Changes to this Policy

Green Dream may update this Privacy Policy from time to time. We recommend that you check this page regularly to be informed of any changes.

For more information or to exercise your rights, please contact us at info@greendream.pt.